Luis L.’s Reviews of NoMoreRack & more

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“I ordered an alarm clock which never arrived”

1/31/14

I ordered an alarm clock which never arrived. Customer service is nothing but a farce! All they kept telling me is that they called the vendor and that I should be receiving it soon. I didn't receive a refund, but a stupid credit on my next purchase. Why would I want to shop there again after all that hassle

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Vincent D. – NoMoreRack Rep Over a year old

Hi Luis L.,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.