LOUI G.

ASDA is a company that dropped honesty, quality, morals and standards
The thief who delivered my order **************) had stolen half of the items. You refused to provide a refund. I am now lodging a formal complaint with the relevant authorities. Your service has deteriorated significantly. The recent products you've delivered have been a complete letdown for both me and other customers. Outsourcing your deliveries may lead your business into administration. You have disappointed me on the last five occasions I've ordered. I will no longer be your customer due to this severe decline in your service, product quality, and customer support, and most importantly, your lack of honesty. You unlawfully rejected my refund request. This marks the end of more than 15 years of loyalty, despite your supermarket having the most straightforward delivery system (albeit with some questionable quality).
Needless to say I will be the ambassador of your lack of morals and standards and you will see my reviews all over the web.

OVO People:

Complaint- ******* and Account number *******

After 7 years of loyalty to your company and sympathies for being a Bristol based organisation, and due to some of your corporate responsibility policies, I want you to close my account with IMMEDIATE effect. I have now cleared my outstanding balance that you unlawfully charged me.
It all started with the change in your old system.

You were unlawfully chasing me for yet another account your system opened " by accident". This mistake form your incompetent system made me incur in financial losses. Although these losses were minor and for less /about £300.00, it was a virtual nightmare to deal with customer services representatives and your system so I had to contact the energy ombudsman which had resolved in my favour under the claim/case: EG*******-23.
This was not the first time you made a mess with my billing. This is actually the 4th time I experience issues with your company.

The property is actually only occupied for about 10 days every 5 to 7 weeks and it has been a nightmare to resolve issues with your more than incompetent and inefficient staff and system.

As I have spent significant amount of time and experienced significant amount of headaches dealing with your very poor standards I will not go through the entire nightmare that has been dealing with you.

This is the 4th, and last time I am asking you to completely close my account so I can switch to another provider which at the moment it is not possible as you have blocked my account.

I have been dealing with your incompetence for the last 6 months!

Needless to say I will be a fierce ambassador of your failure to deliver at the right standard and ethical expectation that customers deserve.

Should you not close and unblock my account with immediate effect, I will be presenting a formal complaint to the parliament and to the media/press and about your really cannibalistic practices that violate all codes of commercial conduct.