LORRAINE B.

I AM 52 YEARS OLD. I HAD VERY THICK LONG HAIR. I ALWAYS TAKE CARE OF MY HAIR. I SEEN A COMMERCIAL FOR WEN. I USED IT! MY SCALP IS SO RED AFTER ONE MONTH. MY HAIR, WAS FALLING OUT SO BAD. I HAD TO CUT IT. I CANNOT FIGURE OUT, HOW TO RESTORE MY HAIR. I AM HEARTBROKEN. I CALLED THEM, AND EXPLAINED. THEY GAVE ME MY MONEY BACK. WHO IS PAYING FOR THE DOCTOR NOW? IT HAS BEEN A WEEK. I CANNOT GET MY SCALP, BACK TO WHITE. THE PRODUCT NOT ONLY MADE MY HAIR FALL OUT. I HAD VERY THICK HAIR! IT IS SO THIN, AND MY SCALP IS SO RED. I AM IN TROUBLE, I USED THIS PRODUCT WITH WELL WATER. IT DOES NOT WORK. NOT EVEN WITH A WATER SOFTENER. I HAD SOME LEFT IN THE BOTTLE. I TESTED MY THOUGHTS. I USED HARD WATER ALONE. AND HARD WATER WITH A SOFTENER. OVERNIGHT, THEY BOTH DID NOT DISOLVE. SO IF YOU LIVE IN AN AREA WITH WELL WATER! DO NOT USE! NOW, MY SCALP LOST SO MUCH HAIR. I WORRIED! ANY SUGGESTIONS>?