Lori M.

I just deleted my subscription. Unfortunately I should have done my homework prior to giving my billing info there. I'll now have to put a stop to any future billing as I'm not even able to make edits on my family tree so what leads me to believe that they won't bill me again? I had put in birth info that was incorrect but tried to change it and nothing allowed me to do so. If you are allowing misinformation to be added to a name then why do YOU only have the control to not allow the changes to be made? There are so many knots in my family tree now that anyone who chooses to use this site will be mislead and we'll have names added that have nothing to do with our family. It really shouldn't be this hard to make changes. So the cycle will continue on and on with misinformation. I honestly don't believe your curators are digging into each and every geneological background and keeping the it correct. I know your response will be that they can't do this but it's up to the person putting the information in to be correct. I tried that. I've wanted to track my lineage but with the lack of ability even with a PAID subscription it's impossible. I have read through the reviews and we all seem to have the same complaint. I'm sure i'll be given the same reply from Michael as everyone else. You're absolutely right. Geni is not for me. I've resolved that issue on my end by the cancelation. Now if you would resolve from your end and remove what i've inputted as misinformation not intended to remain on my tree that would be nice. But it'll be there forever and the worst part is that i PAID for it.

I am less than satisfied with this service. My Avon order for direct delivery status is "processing" since Saturday. It is now wednesday afternoon. My order probably would've reached me faster via UPS like normal. My first order was delivered to my neighbor and thank goodness we're good honest people out here or i would still be waiting for THAT one to arrive! I'll be opting out of this membership as soon as my order arrives... whenever that 2 day shipping is they speak of.