If using a coupon code you will be ripped off. I entered coupon code and it showed the reduction on the total. Happy with that I hit the button to complete the order. The finalized receipt did not show the reduction from the coupon code. I called customer support. The only thing they would offer if a $20 certificate to use on my next order. Not ordering from them again so that would be useless. I asked to cancel the order (this is right after ordering it) and they said the order is already processed so I can't cancel. What a scam!