DO NOT BOOK WITH BOOKINHOTELS! I got scmmed by them, as well, they'd cancelled my fully prepaid room booking two days before arriving at the hotel. Luckily, the hotel still had rooms available, but at much higher cost. I had to reclaim my money via my credit card company, as bookinhotels never responded to any of my emails, or neither did they pick up their phone on their hotline. DO NOT BOOK WITH THEM, IT'S A SCAM!