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Loran F.

Contributor Level

Total Points
89

1 Review by Loran

  • Sammy Dress

10/10/14

UPDATE ON REVIEW FOR SAMMYDRESS:
A few months ago I posted a review for SammyDress on SiteJabber for how awful their business practices are. Since then, I realized that there are still a few more things I wanted others to know about SammyDress.
1. SammyDress has sister sites known as DressLily, Wholesale-clothing, Rosewholesale, and several more. Please be aware of these, and if you run into these sites... Run far, far away. This company is a scam. If a site seems too good to be true, then it is.
2. If you have already ordered merch from SammyDress and have had major issues with them, do not be surprised if they harass you to "help you fix your orders problem." I have attached to this review, two separate (screenshot) emails that SammyDress has sent to me since posting a "bad" review of them on this site. FYI, I also have never responded to them since receiving these two emails. The second email stresses they are NOT a scam, and they are angry with me for naming them that. If a company/site feels the need to email that to their "customer," then that is a huge red flag.

I hope this helps other potential buyers, or others that have faced problems with this company. Please be aware of this terrible company. THEY ARE A SCAM.

Original Review:
DO NOT WASTE YOUR TIME AND MONEY. What an absolutely horrible, miserable site and shopping experience. I ordered two clothing items off their site (which I WAS super excited to receive because they were cute and cheap...) after my initial wait time for process and handling, which was two weeks, I noticed that my order was still processing. I contacted their customer service by phone... Well no matter how often or time of day, their phone always had a busy dial tone. I proceeded to contact them via "message" and their rep answered fairly quickly. She responded by apologizing and told me that both the items I ordered were out of stock and would be restocked and shipped in two more weeks. Okay, well why in the hell did they not notify me that those items were out of stock when I initially ordered them? I told the rep that that was okay and I'd wait for my items to be shipped. So two weeks go by. My items are still "processing." I contact the rep AGAIN and asked if the items were restocked yet and when they would ship to me. She responded saying that THEY WONT BE AVAILABLE AND WONT BE SHIPPING THEM TO ME, and that I should choose other products or try getting a refund. Are you freaking kidding me?! First they tell me they'll ship it in two weeks, then say I won't be receiving them at all?! Completely unprofessional and ridiculous. I REPEAT, DO NOT ORDER ANYTHING OFF THEIR SITE.
Since all this BS, I did some more investigating and looked more into their reviews from tons of sites. SEVERAL sites have mentioned that Sammydress is a HUGE SCAM. Their list of complaints is outrageous. I wish I had done more research prior to ordering from them because their site really is too good to be true. Such a waste of time, money and overall a great disappointment.
All I can say is, screw you Sammydress. What a POS.

Service
Shipping
Returns
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sammydress h. – Sammy Dress Rep

Dear Loran,

Thank you for taking your time to write your review. We really appreciate the feedback.
We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.
Please don’t worry, we are glad to help you to resolve the problems, but, could you please tell us your order number firstly so that we can check and give you a better solution, OK?
BTW, we must clarify the misunderstanding that you met from other persons:
We are NOT a con. We really do not need to risk our reputation over a single order. Nevertheless, we respect your opinion. It will be nice if you can respect the opinions of other reviewers too because it is not fair to accuse other honest reviewers of being liars.

Again, I am sorry for the frustration this has caused you and hope that this will set things right.
We will learn from this and strive even harder to improve the shopping experience for all of our shoppers. We want to make Sammydress a great place that provides the best possible experience for every one of our customers.

Best Regards
Sammydress Customer Service

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