Lora l.

I have been using Asknow for a little over a year. The website is easy to navigate, customer service has been good to me (including refunding an entire reading that was filled with tech errors on their end... approx 150 dollars). The psychics themselves seem to be legitimate. My favorite is Michael Sky. I do believe he is the real deal and before you even type a sentence he is able to pick up on details and give you very honest answers and advice. I am finally taking his advice, and i literally like a shift took place.
Ive never had a problem with customer service. The only major issue I have with Asknow is tthe fact the management aka the big shots are so controlling and this Toprated, elite, and Master level nonsense. So you can get a minutes package for an affordable price for Top rated, but in order to speak with a Master you have to pay their per minute rate? Why can't everybody just be regular psychics and the minuyes packages be available for all of them, and then let the customer choose of they want to continue at $13/min?! The way it used to be! Now my fav Michael sky is a Master, so I can't speak with him like I used to, its not affordable anymore. There are many competing companies out there, so I suggest Asknow really reevaluate their pricing and get rid of the Master, elite, and top rated thing