Can you have your reviews be any more fake?
The only way I was able to cancel and get away (after calling and calling, but they life about cancelling my monthly charges) was because my credit card expired. The information was no longer valid. THAT WAS THE ONLY WAY THEY STOPPED CHARGING ME (many years ago now, but one does not forget a scam like this).
Sadly... AdoreMe is not the only company like this. I recognize them easily thanks to my experience with this heinous company.
Hello Liz,
Thank you for your review. We are terribly sorry to hear that you had a rough experience with our customer service team. We hold them to extremely high standards of performance and take complaints seriously. Being rude or unhelpful to a customer is entirely unacceptable, and we intend to investigate this case rigorously.
Please note that we offer a no-questions-asked 30 day refund policy for your convenience, here: http://askadoreme.com/ In order to be eligible for a refund of store credit beyond 30 days, you must write a letter or send an email to our claims department at claims@adoreme.com explaining the case and why you were not able to call within our 30 day limit to request a refund.
Let us know if there is anything further we may do to help!
Kind regards,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
help@adoreme.com