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Hello... I ordered two winter coats exactly a week ago today 2/12. My order number EP**************. Just read another complaint and maybe that's why my order says "processing". I paid with my husband credit card and the billing address is his office and not our home. However, I have called numerous times and sent few emails inquiring about my order and no reply of any kind. I am considering to place a dispute of the charge to PayPal tomorrow if I don't get some sort of answer.
I noticed someone replied to this site within minutes of posting the comment, I truly hope someone replies to me ASAP.
Thank you. Lizy
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Dear Lizbeth F.,
Thank you for your review. We sincerely sorry for the inconvenience. I checked your order and foud the items you choose are not in our store now. We need get them from the manufacturers. But they informed us the items may need about 2 weeks to prepare before they can send the items. If you do not want to wait, you can choose the other items to replace them. We have sent you message about your order. Please kindly check it. Thank you very much.
Kindly
Maple