Liz B.’s Reviews of InboxDollars & more

Liz's Profile

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Work At Home

6/22/15

I used this site years ago, faithfully opened emails, took surveys and signed up for trials that i shouldn't have. Finally got up to just shy of $40 and requested a check in December (the 12th), site said estimated delivery was February 1st, crazy long but I waited. In March my balance was still showing in my account so on March 29th I requested it again, new estimated delivery was May 1. Life got in the way, I had a newborn at home and forgot about it for a few months, when I called they said I had not been active for a year, so they closed my account and took all of the $ I earned. Told me there was nothing they could/would do even though I originally requested the $ in December when I was still active. Looking at the reviews here, I see they have been doing this for a long time! It still bothers me a couple years later. I hate scammers.

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Member S. – InboxDollars Rep Over a year old

We are sorry if you experienced any issue with our site!

To help clarify for you, our site does require members to keep their account active when you request a payment to ensure it is processed.

Payments to be processed for 1st time requests take 9-16 days to process and for Gold Members payments can be processed in 3-9 days depending on the date the member requests payment.

If a member requests a payment and then does not log into their account at least one time from the date the payment request is made the payment goes to default as account goes inactive. To help members stay active, InboxDollars sends it's members a reminder at day 7 to keep the account and payment request active.

If a member does not access the account for a period of 6 months then the account is cleaned per our terms of membership. http://www.inboxdollars.com/pages/terms

In order to help keep our members active we send out reminders at the following dates of inactivity: Day 7, Day 14, Day 30, Day 60 and Day 150 without activity.

If a member does not access their account in 6 months the account is then cleaned. The terms are presented at the time an individual joins and is present on each member account. We also have this information available in the Support Center.

I hope this clears up any confusion regarding our policies for payment requests and active accounts. You can always find more information in our Support Center/Terms.