Lizann R.

I have ordered numerous times from Thrive and will continue to do so. The products are always great quality (try the chocolate truffles!). One time a plastic bottle I ordered leaked, Thrive quickly and courteously replaced the product! Thanks Thrive!

Really great, personal customer service, with a person (Ella). I locked myself out of my mobile Raise app (which I love). And sent the email from the app to set a new pin. I quickly received an email asking to call the 800 number to reset. I thought "oh no, this will take forever!" I was pleasantly surprised when I called, the auto system said I was 3rd in line, did I want to wait or program a call back when it was my turn, I waited, only a few minutes, Ella came on the line, super helpful and friendly, had me set up and back in the app in no time. Explained with a password they like to verify I was really me. I can appreciate that. Then I was on my way to the grocery store to use my gift card with my mobile app. Thanks Ella!