Lise J.’s Reviews of LightInTheBox & more

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Wholesale Clothing

2/18/14

Ordered Gel Nail Polish Product... well, it all came open with polish leaking. Once we cleaned up the bottles tried one of the colours and it didn't gel. The product sucks. When I emailed them for a refund they said that because the product was openned it could not be returned. I even had a picture of how we received it, in the bubble wrap covered in neon orange polish. So it was already openned before we even tried it. And then for it to not even gel... well...$62.00 down the drain! Do not order from this site.! Stay Away!

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LightInTheBox F. – LightInTheBox Rep Over a year old

Hi Lise, we are so sorry for the inconvenience and late reply. We've had an account problem. Thank you for sharing your shopping experience with us and we apologize that we didn't meet your shopping expectations. Would you please send your order number and request with the subject "Sitejabber review" to feedback@lightinthebox.com? We will help you with your order there.

Thanks,
LightInTheBox