I love this site! I have never had one problem with a return. As a matter of fact, I have been told to keep the product, donate and refunded my money and all I did we get the wrong size. I always look on Amazon before I purchase some where else. I always find a better price, especially on Apple products.
Dear Lisa,
Thank you for your recent order.
We feel sorry that you regarded the item is not look like the picture on our website.
We have received your picture and find out it is the same like the website.
And we have applied compensation for you in your support ticket, if you are still not satified with this item, please contact with us for deeper communication.
We are willing to help every customer solve the problem.
Best Regards
Customer Service from Dresslily.com