Lisa S.

If i could give this a "0" i would. Worst site EVER! Thought i would save time by buying tickets online for a new release, WRONG! I think i have wasted more time trying to speak to someone at customer support than i would if i would of waited in line at Disney!

I ordered my tickets, got my email, credit card charged. Go to open the link in my email and this is what i get "Sorry, the order you are attempting to view either failed or does not exist." So like anyone i try customer service, i call and get a VM which says it is full after 2 rings. So thinking i did something wrong i try again, and again and again. Same result. Now i am waiting on the online chat, i started off as +1300 about 45 mins ago, i am now 853 with still an average of 45min wait.

Are you kidding me!?!? This is absolutely horrible. How can you even call this customer service?

Needless to say i will NEVER use this site again!