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Lisa N.

Contributor Level

Total Points
181

1 Review by Lisa

  • BlouinDisplays

5/30/14

I ordered four adjustable wall display racks from this company.
They arrived late, broken, and missing pieces.
We decided to return, as trying to make them work was too much of a hassle.
I received an email stating my organization would be charged a 15% restocking fee and I would have to pursue reimbursement for the broken unit with the carrier.
In my opinion, this is not the way to keep a customer. And so, I will take my business elsewhere.

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MIchael M. – BlouinDisplays Rep

If items were damaged, we would have replaced without hassle. Not sure of the circumstances but something appears out of sorts with this order.

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