I had to return most of it due to poor fit and material. Sweaters were too small & too big and scratchy. The shoes were plasticky and painful / dug into my feet. Not happy and struggling to find anything to spend my credits on. Really want a refund of my credits and a cancellation of my membership.
Hello Lisa,
We're sad to know that you are not satisfied with the items you ordered and they did not meet the quality and size you expected. We really appreciate you making us aware of these, and we would like to address this as quickly as possible. We would also like to discuss further the VIP membership and VIP credit usage. Our Member Services team will email you right away to assist you further.
Best,
Zeth