Lisa M.

After reading this companies returns policy and other information I was confident in buying from them. I purchased 3 items, 2 clothing items were totally the wrong size although I used their size chart and checked my measurements, one of which was the wrong colour whilst the other was very thin and see-through. The 3rd item was a boxed figure which had been bashed and knocked about even though the box the order came in wasn’t. For over a month I tried to get this order fixed via return or exchange but they told me to keep it and give it to a friend or pay out further to return it with only a partial refund. I definitely wouldn’t use this site again. Although their site states 'Milanoo is not just an expert adviser on fashion and style; it is also your friend that can provide you with the sweetest and most timely service imaginable. It is the vocation of Milanoo to dress you Difference; thus, in turn, it will become your top fashion choice.' I felt they were unreliable and rude with no care or respect for their customers.