This company takes pictures from other clothing stores in your history and advertises them as their own. They list the items exactly as the original company lists them using the same description including materials of the original items. When you receive your clothing after waiting quite a while to get them in, the item materials are not the same and upon further inspection you will see that the quality is very very poor. Then when you try to return the items in accordance with their return policy on the web site, your request fails to go through. Without another address to return the items to, you send them back to the return address on the package. There is no acknowledgement of this and no refund to be had. And thats when you realize - YOU HAVE BEEN HAD.
Dear Lisa L.
Thank you for your messages.
We very much regret issue and are fully committed to resolving it to your satisfaction.
Therefore, please connect with us by private message with your order number and stating your issue. Here is link: http://support.dresslily.com/
Once again we apologize for any inconvenience we may have caused. Thank you very much for your cooperation.
Yours Sincerely
Dresslily Customer Service