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OMG, crap crap and more crap! I ordered the fur trim cape sweater got it yesterday and today the sleeve completely unraveled and I have 2 other items I'm waiting for, one I ordered well over a month ago and this I ordered after and this came first. I hate this company and I better get a refund!
Tip for consumers:
Just run for the hills when this ad ends up on your Facebook..
Lisa J.'s review of DressLily earned 2 Very Helpful votes
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Dear Lisa J.,
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
Please accept our sincerely apologize. We want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
We are trying to get in touch with this customer to discuss a solution to this problem that he will find fair and acceptable.
Our intention is simple: to make every customer completely satisfied with their purchase and to provide the best shopping experience possible.
We are committed to assisting every customer at any time.
Best Regards
Customer Service from Dresslily.com