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Cannot exchange my item for the same exact, without paying an additional fee of $11.99. Comprehension of the scenario and trying to explain, "I just need a smaller size," was a nightmare since you use overseas rep's that barely speak english. Sorry Signals, you will never get another $ from me. By the way, the doormat was marginal quality, at best, the sweatshirt sizing was off and (1) item has still not shown up yet!
Lisa J.'s review of Signals earned a Very Helpful vote
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