I was just robbed and when I realized it; it was too late. When I called to cancel, It's like GOTCHA, and believe me they did. I was charged for 2 tics to Essense Festival for one night@ 250.00 per ticket when the seats was selling for 110.00 per ticket, add service fees of 50.00 and I was out of over 550.00. When I called to cancel the next day, I was told basically GOTCHA, and the rep had the nerve to tell me if I did call my bank it will be nothing they would do because I agreed to the terms and yes like a big dummy I did because I trusted these thieves. But fool me once shame on you, never again. I hope this experience I had will help the next person. DON'T DO IT!