Lisa F.

I cannot imagine what people must go through to cancel their account- I can't even get them to stop spamming me with their constant emails. The "unsubscribe" button on their website doesn't work, so I emailed "customer service". They told me they don't do that online (what?), and that I would have to call in. Mind you I've never purchased anything from them! So I call in and they give me the run around but after 10 minutes tell me that they'll give the request to that department to process and it may take 10 days. Meanwhile, the emails from them increase in frequency with no end in sight. Two weeks go by so I call them again. She says the request was never handled by that department and she will have to remove my account for the emails to stop. I've never had nor would I ever have an account with this company! I recommend filing a complaint with the FTC for any issues with this sketchy company. Would give zero stars if possible.