Lisa C.

Stay away. I ordered a dog crate cover from Bow Wow Beds. The estimated delivery date was 35 - 40 business days (not regular days, "business" days). The item finally arrived well over 80 "business days" from the order date, also conveniently outside of the Etsy "60 day review" window which starts on the ESTIMATED delivery date, not the ACTUAL delivery date (does Etsy count regular days in that 60 day window or "business" days). Continual excuses from the seller after the first slap in the face "didn't you read that it is a 35 - 40 business days estimate" then went on to complain about all of her orders she had received which put my order further behind, she was trying to hire more employees, get a brick and mortar store, etc. Then when the shipping notification was sent, it took another week for the product to be shipped because the seller had so many orders going out at once. None of those issues do I care about, just wanted my product within the original estimated timeframe. No additional timeframe was offered. When it arrived, the personalization was done with some sort of paint or ink and can't even be seen unless the crate cover is down. No tie ups to roll up any of the four sides so my dog can see out. We have to overlap the sides across the top of the crate. Just expected a lot more for the price. Now Etsy has responded that they are sorry I had this experience and that they cannot reactivate my 60 day review window. Convenient for sellers who would rather have no reviews than a bad review. Sad, because this first time Etsy customer who learned her lesson could have been a happy repeat customer.