This company does not know the value of customer service... I will never buy another Fandango card again! And highly discourage anyone else from doing so. Showed up at wrong movie theatre after being prompted to do so online, thinking I was buying the correct tickets only a half hour before show on VALENTINES DAY, for a movie that has been in theaters for 3 months... Was on hold for over an hour on VD and sent to a supervisor who was suppose to get back to me in 24 hours. 5 days later get an email that nothing can be done. Total Robbery! Something needs to be done!