Edit: Update. See my original post below. The LS consumer rep, Megan, on this website was a godsend. She intervened and got me a refund. Those of you who rightfully deserve a refund, please don't give up. Please directly email one of the LS consumer reps.
----------------------------------------------------------------------------------------------------------- I am in tears and will never purchase from LS again. I've been a long time customer, but never again. I purchased a coupon for a photobooth to use at my wedding. When I called to book my reservation, the merchant said she was completely booked and to call LS to ask for a refund. When I called and emailed, LS said they could do nothing because it had been past their 5 day time limit for refunds. They wouldn't even try to resolve the issue or even offer a partial refund or deal bucks. I'm out of $425 and no photobooth for my wedding. Worst customer service ever! Unbelievable! How will I recover from such a large purchase?