Lindsey G.’s Reviews of RoseWholesale & more

Lindsey's Profile

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RoseWholesale

Discount Clothing

“Didn't receive my order”

10/5/15

I ordered 1 dress before I read all the reviews. It has been exactly a month now and no dress and now the customer service isn't even responding. Looks like I'm not getting my order or my money back.
From all the other reviews that I have read on this company it looks like it was a mistake to order.

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Helpful (10)

Thank you

CustomerService R. – RoseWholesale Rep Over a year old

Dear Lindsey G.
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Your order is on the way at present, as it’s flat rate shipping with unregistered mail you chose before, the shipping time is slower than other shipping method, please kindly wait for it patiently.
We have replied you in many emails, please check it and reply, hope we can solve this issue soon.
Please understand that we are more than willing to assist any customer. We always reflect on the vital feedback that customers provide so that we can constantly improve the shopping experience for all our customers.
Kind regards
Rosewholesale Customer Service