I'm overall very satisfied with my Zulily shopping experience. Most of the items ordered fit my daughter and were good quality. One item was much too large and instead of being asked to go through the hassle of shipping and returning, they offered in-store credit and suggested I keep/donate/sale the item. About a week later, another item bled after first wash, and Zulily not only refunded my money back to my credit card, but added an additional in-store credit for the amount of the item that bled. On top of their desire to provide reimbursements, they were kind, apologetic and extremely motivated to go above and beyond to keep me a return customer. I'm impressed! Would highly recommend Zulily to my friends!