Linda W.

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Sammy Dress

Prom Dresses

“Impossible to make a return”

9/20/14

Impossible to make a return. Sizes are CHINESE not USA or EUROPEAN. Quality is reflected by the low price. CRAP.

Tip for consumers:
SHOP ELSEWHERE

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Thank you

sammydress h. – Sammy Dress Rep Over a year old

Dear Linda,

Thank you for your valuable feedback. We always look forward to hearing from our valued customers.
I wish to start off by telling you that we are extremely sorry about the situation. We have clearly been remiss on our end and will endeavor to resolve it to the customer's satisfaction.
Maybe the Asia size you chose were not fit.
For your reference, please note that 1 inch= 2.54cm so you can convert the size accurately.
Please tell us your order number firstly so that we can check and give you a better solution, OK?
We cannot apologize enough for any inconveniences this may have caused you... or any of our customers.
We will be in touch to personally apologize and offer special consideration for what was clearly an unacceptable level of service. We can and will do better in the future.

Best Regards
Sammydress Customer Service