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I ordered a rolling tote bag. I'm 5'5" tall and the handle is about 6 inches short of my extended reach. I sent them pictures, but they don't care. Q It is un-usable as a rolling tote. I have done battle with this company, because the merchandise is not as advertised. They refuse to pay return shipping of $16 on a $28 item, so I am out of luck. I will NEVER do business with this company again!
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When they were called Nomorerack, I never had a problem I ordered from them for years but as soon...
I know it's been a while but I found this out while poking around. I wanted to buy bulk batties...
Hi Linda W.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.