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So I have paid for a 3 yr service with GuruAid and had to use it today. They offered anti-virus protection; but I did not know one had to be removed before another could be downloaded. They were more than patient, efficient and understanding of my lack of knowledge. They clean up my computer, added the antivirus and even scanned it as well a a chat session thru it all. They are well read with computers, very professional as well as courteous.
Linda V from Brooklyn, NY
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