I've been a Gettington customer since 2010. I have never had a single issue with this company regarding a product, a bill, a question, anything. I have ordered an Asus laptop last February and no problems whatsoever. My first order was a Food Saver for my daughter for Christmas in 2010 and she still uses it. I have ordered from them 5-6 times and have never had a problem. If you watch for sales in your emails you can get some good deals and often an email with $ off. I am a catalog goddess, just wishing not buying and I do get a few ridiculously pre- approved offers from companies that DO sell tacky overpriced items. Gettington is getting better at putting a lot more quality brand name items in their products. I'm a credit skeptic having been screwed over royally from mortgage companies, banks and car dealers and credit card companies. In my opinion and this is just MINE, I think they're a good company and worth my 5 star review. Even if you choose to the long way paying it back like I do the monthly interest with Gettington is still less than what I would pay for with a major Dept. store credit card I couldn't have gotten anyways. Sorry about every ones bad luck, been there over and over. Just had to give credit where it's due in my opinion.