LINDA S.

Greetings Linda S we are very sorry that you feel that way and did not have the best customer service experience, rest assure that we will take action regarding to this matter. We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me directly if you have any further issues. You can email me at customerservice@livecareer.com as well you can check your inbox since I send you a private message to see if I can be of more assistant.

(further info)
Our free account gives you the opportunity to try out our resume builder before deciding to purchase. The ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free just select in the format section plain text and you will have your information download to the computer for free. Our pay subscription give the user more benefits such as the resume builder, cover letter builder that give you the ability of attach that letter to impress more the highly employers, you will have access to all templates and designs, salary calculator, career test, resume check, interview videos, full reports for career tests and access to articles, job alerts near your area, interview videos, career tests and more futures that the clients could see over the web page as well we do have other good offers for those client that want or need the service but at the moment could not afford the initial price for whatever reason, we are here to assist the clients if they request assistant as well we can discuss options in how they can stay with the service and suggest some other help to land the job that may be they are tying to seek.

Best Regards,
Live Career