Linda N.

The people at this company do not understand or speak English well at all. Any issue takes several phone calls and usually takes days to resolve a simple issue. I am overjoyed to be done with them at the end of the year after 4 years of declining service. They seem only concerned with verifying address and phone number numerous times during the 20 or 30 minute conversations. The copays for generic drugs is outrageous and their monthly premium is set to go up substantially in 2024. I will never do business with Silverscript again.