- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I order Careprost from them. I received bottles out of the boxes and the liquid inside was gooey and thick. The real Careprost is watery. This site may have some honest sellers, but there is no way to tell. So stay away and shop on trusted sited. BTW, I can not open a dispute as there is no record of this transaction! P.S. I cannot do as the following email suggests as there is no record of this transaction at all. There is no "completed order" listed. There is no record of this transaction at all on my account!
Linda M.'s review of DHgate earned 4 Very Helpful votes
Linda hasn’t received any thanks yous.
Linda doesn’t have any fans yet.
Linda isn’t following anybody yet.
Empty.
Hi Linda!
I fully understand the issue you have about the item you have received and at the same time we do appreciate that you have raised this incident to us. For the quickest resolution, We would suggest that you file a\"Dispute Case\" for this order so that you can ask for a refund or a replacement and at the same time the seller will be notified directly. To file the Dispute case please go to your Active orders page and click the\"Completed\" orders located at the LEFT SIDE of the page then you will see your order number there (please do not click the order number). After that, on the right side of the order number you will see the option\"Open After-Sale Case\" and you will just need to click that to fill out the needed information to file the Dispute.
Regards,
Cess
Customer Service