Linda H.

What was a fabulous relationship with a wonderful company has now turned into a nightmare. Not only does VRBO charge owners 1500. 00 a year, but now they have enacted a "fee" to the customers of anywhere from 4 to 10% of the rental. Most seem to be toward the 10% range. I have three properties listed and have considered these to be a great retirement venture for myself. Since Expedia took over, my inquiries have just about stopped. One of my houses is in the mountains and draws young families but by adding the $80.00 "fee" onto a weekend rental it seems to have put them over the edge. They no longer rent. I was rolling right up until Expedia took over. Because of their greed, I may have to sell my homes. I am sure there are a lot more people who have to be so disappointed in the new system. What we signed up for originally and what we have now are two different things, including the credit card fees. They promised 2.5% and now it's 2.8%. That changed the minute Expedia took over. They have set the web site up to force the customer into booking through their payment portal by threatening them with "no service" if they do it any other way. I have listed my homes on VRBO for 15 years and it's been wonderful... until now. If anyone does start a class action suit, I am in. This is not what I signed up for.