Linda E.

WARNING! Don´t ever use agoda.com! I was promised my money back from them as the hotel I booked did NOT EXIST, something I discovered when I was standing infront of the supposed hotel in the USA. They can´t be reached at any phone nr whatsoever and if they call you (after you threaten to inform the police and the media), they use blocked phone numbers so you have no idea who really is calling and from where, and then they harass you for your credit card details in order for them to "refund" you. They don´t answer emails either. I needed to involve a lawyer for that one. I suspect agoda.com is a bunch of private people with very good computer skills that pose as being an online booking service. My honest warning to everyone out there: NEVER USE AGODA.COM! The safest way to book hotel stays, is to contact the hotels directly. Lesson learned the hard way for my part.