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linda d.

Contributor Level

Total Points
164

2 Reviews by linda

  • Yves Rocher

1/12/24

This is one company that doesn't care about customers.
My orders came after 13 days (long wait) and one of the products was received in a damaged container, simply because of poor packaging. Several bottled products were dumped in a big box without cushioning.
Called customer service helpline many times the whole day until finaly someone answered. I was promised to receive a replacement for the damaged goods. I followed up with them via email but all I received were several blank messages. What a way to treat customers.

Products used:
cosmetics

Service
Value
Shipping
Returns
  • Cotosen

7/8/22

Don't buy from this company. Materials are of poor quality. Cloth is so thin and size is incorrect. The product could bot be worn after washing.\Plus the shipping charges is excessive.
What a waste of money.

Service
Value
Shipping
Returns
Quality

linda Has Earned 4 Votes

Linda D.'s review of cotosen.com earned 4 Very Helpful votes

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