This is one company that doesn't care about customers.
My orders came after 13 days (long wait) and one of the products was received in a damaged container, simply because of poor packaging. Several bottled products were dumped in a big box without cushioning.
Called customer service helpline many times the whole day until finaly someone answered. I was promised to receive a replacement for the damaged goods. I followed up with them via email but all I received were several blank messages. What a way to treat customers.