Linda B.

If I could give them a zero rating I would. The dentists Dr. Eric Buck and others scammed a lot of patients out of multiple amount of dollars. Smiles Direct Club knew for a long time that their business was failing and that they would be shutting down their global operations immediately. They filed bankruptcy in September 2023 but still kept the practice running and let me make an appointment for the aligners November 2023 and then they shut down permanently in December. They should have never taken me on as a patient and take my money and I never received my aligners nor did they contact me to let me know they were shutting down I had to find out on the website. Smile direct are scammers and they did some fraudulent activity. They shouldn't have seen me as a new patient when they knew they where closing down. A red flag should have caught my attention the day I had my appointment when I walked into their up scale office out in Arlington Va and there where no patients in the office. They took my money but thy had already filed chapter 11. People beware of all those Facebook advertisements. Smile direct Club I want my money back that yal Stole from all your new patients including me. Click on New York CNN to read more about Smile Direct Club.

I purchased the Geometric print long sleeve black dress. The model display this dress with belt, when I received my Oder and tried the dress on it had No belt. I was very dissatisfied and disappointed because there's not one display of the dress featured without the belt. The on line chat staff was absolutely no help when I chatted numerous time telling them I order the dress that comes with black belt with the white stitching on it. All I ask for them is to send me the correct dress and they wanted me to pay $9 to return the dress that I feel I shouldn't have to pay since I didn't receive the dress with the belt. Good service would have been to send me another dress and then I could have return. Rotita you don't have good customer service when a customer makes a complaint. You didn't make this situation right for