Lina S.

East to place the order, can't wait to try the products. I've used the airbrush makeup from Luminess in the past and was really happy with their products.

I ordered two dresses from this site, both available. The next day I receive an email stating one of the dresses I ordered is out of stock, theyre not able to send it by the date I need it. I said no rush I will wait till end of July, I really dont need it, then they respond oh the designer doesnt wish to fill my order. Bs
I then called on the phone to get the next size up and hope to get a discount so I can use the money to alter it, the girl spoke to the manager who was rude and decided to do nothing. DO NOT PURCHASE FROM THIS SITE, not pleasant at all, I have ordered many times from NEWYORDRESS.COM and very happy with their customer service. I will never order from this site again, after all they put me through, the should have accomodated me.

This company is not legit, do not purchase from them. My first experience: I ordered a GIGI dress... I was suppose to receive it by end of December or mid January. I kept calling and calling and calling, finally I get a call back to say that the designer has decided not to do business with them anymore, they are still going to fulfill the orders. I kept calling and calling and calling again, they finally called back and said they dont know whats was wrong, cant get a hold of the designer... Really? So then I called and ordered a dress through New York Dress a legit company, the next day after I placed my order Macktak called me threating me they had the dress and didnt care they were going to ship it to me, after they had told me they couldnt get it.
I then decided to give them a second chance, after reading reviews. Some were very similar to what I went through and some were good, needless to say I decided to give them a second chance. They had a Jovani sale, I was trying to place an order the website was not working the sale lasted 3 days. I spoke to this Sheri person through a chat, gave my credit card numbers and place the order, she said something was wrong with the system, she would place my order not to worry. I said I wanted to make sure I get the sale price which was like 45 percent less, she said oh no worries we are a authentic company, nothing to worry. Well I called the next day I ddint receive an invoice. I was on hold many times, and finally someone said they would look into it and send me an invoice. I then called the following day again to make sure it was processed, and I said I wanted to get an invoice with the price. They then told me the price was 640 and the dress was no suppose to be on sale, they had a technical issue and all dresses that were on sale were not suppose to be, eventhough I had received an email stating jovani dresses 45 percent off. I will never buy from this company one lie after another, if I were you save yourself the trouble and purchase from either NEWYORKDRESS.COM, PROMGIRL.COM, PROMGIRL.NET Not from this shady place, very bad customer service too.

They price match to other sites but not their own. I saw a dress last night for 179, I guess they say it sold first thing this morning and they will price match to any other sites but their own? Very bad customer service, they would not offer any other solutions, they were actually very annoyed with me and hung up on me. I would never purchase from them again.