Vishal was great in helping us put together a custom engagement ring and wedding band, obviously a big decision! He was knowledgeable and flexible in helping us arrive at the configuration that met exactly what I was looking for aesthetically but at the right price. The price also can't be beat because I paid the same for my set as I would have paid for the engagement ring only with a much smaller sapphire at a local jeweler. One of the most important factors for me was that he was very responsive, compared to some other stores and online retailers that took their sweet time getting back to me and had less ability to customize to my needs. His responsiveness inspired a lot more confidence in an otherwise big decision and somewhat daunting selection process. Highly recommend.