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Horrendous customer service. My order failed to arrive. I tried to cancel it as soon as I ordered because I read reviews stating they were unreliable. They told me that I had to wait to receive the product, then return it. I've been waiting for 2 weeks now. Customer service keep saying "we can only refund you once you receive the product and send it back to us". I am now contacting my credit card provider to try and get the money back
Products used:
Lego - it never arrived
Lidia T.'s review of Zavvi earned a Very Helpful vote
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Take your money and never deliver! Always give the same response that they're chasing your...
