lex n.

Hi,

We got a free $100 giftcard for resturants.com when we rented 5 tuxs from mens warehouse. The deadline for this promotion was sept 24th. We went the beginning of September to mens warehouse to make sure we got our giftcard. A month later, NO GIFTCARD. The woman at mens warehouse has called your company 4 times. Each time they say the same thing "we will send it". I have no gotten any emails, I checked my email, spam, junk folder as well as my fiancés. WHEN ARE WE GETTING OUR GIFTCARD? We are ready to file with the BBB. We called you again today, to hear it will be sent. My question is, is how long does it take to send an email? You are online when you're over the phone with us, because you pull up our info. This is absolutely ridiculous. We noticed you have horrible reviews too, I wonder why. Please send us what we are owed. We shouldn't have to ask a 5th time. This is truly getting out of hand, and totally not necessary. Don't make promotions you can't keep.

BTW- We got this promo at a bridal show, and later got an email and postcard clarifying it. So this wasn't any online promo we came across, it's legit.