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Purchased a pair of boots. Took 1 month to receive. Did not like at all. Returned immediately and then took another month to receive a credit. Now I am forced after 2 months to purchase another item with my credit. Which will take another month to receive. I will NEVER order another thing from this site. There are many other designer discount sites that process you order in a timely fashion as well as your returns. And many offer a credit to your card. Do not order from this site!
Leslee K.'s review of Groupon earned 2 Very Helpful votes
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Brought a Groupon for an oil change at a national company that hit redeemed, but I never actually...
Hi Leslee,
Thanks for sharing your feedback. I'm very to sorry to hear that you're feeling this way about your most recent ideeli order. We try to make the shopping process as transparent as possible by listing the shipping window for all items on the individual item pages during the sale, and also on your order confirmation. According to our records, your order was shipped within the stated shipping window as promised. It is also our standard policy to accept returns for store credit only. We credit your ideeli account as soon as we can after we receive the merchandise back in our warehouse. As such, your order was credited within the standard 10 business days of receipt at our facilities. We apologize if any of this was initially unclear to you, and do encourage you to reach out to us at support@ideeli.com if you have any further questions or concerns at all. Thank you, again, for taking the time to share your feedback on this forum, and for being a part of ideeli.
Best,
Jason Faria
Customer Service Manager