My recent experience with Priceline was very poor. I call for some very simple information before i booked a hotel thru priceline and the customer service i received from Rep. Debbie ID# COYO0112 was below poor. Instead of answering my question she kept trying to refer me to the website instead of answering my question. The same question i asked her was answered by a very professional Rep from Orbitz and where i made my reservation. I will never use priceline again and will always have a negative view of priceline if it ever comes up in any conversation with friends or associates.