I will start with... I placed an order with 2 items which I did only receive 1 of., However that item was in the mail box lots quicker than most of the bad experiences I have read on. I'm not at all considering mine a bad one for the fact that as soon as I informed them they sent me another free of charge without hesitation. I am entirely satisfied and would not only recommend I will personally be ordering again soon, the staff was super helpful and very friendly.