Lela T.

I, too, have rec'd items that were not what the listing described. I have had most luck dealing directly with the buyer on getting refunds. However, their tech people are rude and patronizing. Make a particular complaint and they respond without addressing it. Or contact them for more than one issue and you have to keep asking to get all the answers. That's where patronizing comes into play. Their website has many tech issues especially with the app. I don't use that but see complaints during auctions. I have one favorite seller that sells vintage and "real" items so I go back. But just for those items. Especially glad that Paypal is a payment option because now I don't really trust their system.