Laur S.

I went to the site because I was looking for the best price for the times I wanted & really didn't care which airline I'd end up on. I bought my ticket. My sister was booking her flight to the same destination from another location, but after checking at. Cheapoair for the flights she wanted, she went to the airlines site to see what price was listed for the same flights. It was at least $50 cheaper at the airlines site. Once she told me that, I checked my airlines site and found the cost of the same flights was $43.00 less! I called cheapo to get a refund of the ticket or at least get them to match it. After 30 minutes on the phone & speaking with 3 different people, I finally got the difference reimbursed. So if you find a flight you like on their site, check the airlines site before you make a purchase. If it's the same or cheaper (of course) go with the airlines; there you can at least select your own seat for free rather than pay extra to cheapo to be able to do it or wait and see what they pick for you for free. Really!