I shop at Lowes Often, I get the 5 gallon jugs of water a lot and have never asked if I needed help putting it in my car. Today I bought four 10 x 6 floor decking boards, The guy that I asked for help did help but didn't seem happy about it. They never asked if I needed help putting them in my SUV I struggled for about 20 minutes and finally got them in By putting them crosswise in my car when I started driving one of them pushed up against the windshield and broke it. I am not blaming them for the break but I feel that if one of the 4 guys they were just standing around would've helped it might not happened. I will still shop at Lowe's but don't expect any customer service because I've never gotten any. By the way I'm a 72-year-old woman.