They are deceptive, uncommunicative, unhelpful when you call, slow as Moses when you Email, and they DO NOT CARE, and worse yet, they don't care that they don't care. Horrendous customer service. When AND IF my order EVER gets here, 100% of it will be going back whether I like it or not, I am that annoyed with them. I refuse to give them ANY OF MY MONEY, EVER! They will tell you that your item is in stock whether it is or not, and if you don't want it because it's going to ship a month later they won't let you cancel the order because it is *pink slipped to ship*... even if you are giving them 3 weeks notice before their scheduled ship date. Then when you call back to make sure that what you were told is correct you will find out that all of it is going to ship the next day... NIT WITS! And as far as a return goes, they will keep your money for TWO BILLING cycles, which means you either pay for it all or pay the interest whilst you wait on them crediting your account. I'm paying it as I think the return credit will likely not materialize without a huge knock down drag out, if ever. SAVE YOURSELF THE AGGRAVATION AND DO NOT SHOP WITH APPLESEEDS!